HomeGenie Forum

General Category => Troubleshooting and Support => Topic started by: philkeeper on May 12, 2016, 02:20:57 PM

Title: recovery data
Post by: philkeeper on May 12, 2016, 02:20:57 PM

hello can you tell me how I can restore my data after formatting my computer?

I have the zip file homegine but when I run the AC restoration blocks and it remains on the original installation

Thank you for your help

Title: Re: recovery data
Post by: bkenobi on May 12, 2016, 04:37:24 PM

A little more information would be helpful.  Are you running Windows/Linux/Mac/etc.  What hardware are you running on (PC, RPi, etc)?  You installed the latest version and tried to use a backup you saved before formatting?  If so, what is the system doing that is not as expected?  Perhaps a log file would be helpful if that shows the error you are seeing.

Title: Re: recovery data
Post by: philkeeper on May 13, 2016, 10:03:01 AM

hello, yes desolated so I use a pc with windows 7 and I use the latest versionof HomeGenie.
the timtable not restore it
here is a picture of what is happening
desolated for translation I am french :-)

Title: Re: recovery data
Post by: philkeeper on May 15, 2016, 11:05:10 AM

it's good I redid the setup manually!

someone can tell me how to use the function lying sun (sunset)? I would close my shutters automatically with this function

thank you in advance