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General Category => Troubleshooting and Support => Topic started by: hginspring on April 24, 2016, 10:53:05 PM

Title: Hue Turning off by itself
Post by: hginspring on April 24, 2016, 10:53:05 PM

Testing a hue bulb. It comes on, off and dims. but after being on for about a min it turns off by itself. i have not set up any schedules.

I have als and this project is essential.

i set up another bulb . when i turn it on the dashboard widget is green and it stays on. on the one that turns off it is blue.

plz help

Harold in Houston

Title: Re: Hue Turning off by itself
Post by: tasioX on April 30, 2016, 10:09:38 PM

Under Programs/Energy Management there is a program call Automatic Off.  Try to disable the program using the check box on the right hand side and see if the problem goes away.