HomeGenie Forum
General Category => Troubleshooting and Support => Topic started by: noelz on November 24, 2016, 11:59:44 AM
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Hi Guys, ]
Hope you an help,
I am experiencing an issue that when i enable the IP camera feature my groups on the web interface wont load. i can see them on the mobile app, and HG is performing tasks. When i disable the camera feature it does not fix the issue.
I have tested this many time.
i am using a PI box.
Any help here would be great.
cheers
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Hi,
Did you try to launch "statistics" and them come back to "home" ?
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Helle,
yes i did no luck, anything in the group list wont load,
cheers
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Did you try with another webbrowser ?
Did you try to disable the program ?
Perhaps, your camera has a too high definition and load your pi ... did you take a look at your CPU consuption ?
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Hi Nolio,
yes i have tried to disable and still no luck, other browsers are giving me the same result.
HG is working, just wont display any groups. logs seem to be saying nothing.
cheers
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Hi,
You can try with manipulating group configuration :
- Del the group where camera was ...
- Take a look at "/usr/local/bin/homegenie/groups.xml" and be sure your "camera" is really suppress
And a last chance is to do a backup, then uninstall HomeGenie, delete files in "/usr/local/bin/homegenie/" and reinstall HomeGenie ans restore backup.
If you have still problem, you will probably need to do the same operation but without a restore and make again your configuration .. :/
Bye
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Hi Nolio,
thank you for your help, i ended up working out the issue.
In the separator i had a ' in the name.
thanks for your help,
cheers
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Ok cool !