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General Category => Troubleshooting and Support => Topic started by: msmolow on October 16, 2014, 08:33:51 PM

Title: Firewall Issue - SOLVED
Post by: msmolow on October 16, 2014, 08:33:51 PM

I just installed HG.  Windows 8.1 Pro.

Neither Earth Tools or Weather Underground will update unless I disable my firewall.

Firewall is BitDefender Total Security 2015.

Once disabled all work fine.

Does anyone know what I must change in BitDefender?

Thanks

Title: Re: Firewall Issue
Post by: RoChess on October 17, 2014, 03:18:10 AM

Quote from: msmolow on October 16, 2014, 08:33:51 PM

Firewall is BitDefender Total Security 2015.

Look in the manual for that product then on how to whitelist the activity for the programs not working.

Title: Re: Firewall Issue
Post by: msmolow on October 17, 2014, 06:43:35 PM

Issue solved.
Changing the HG port solved the problem.